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We're confident in providing a good shopping experience and back it with
Our Promise.If you were disappointed by your experience, contact us
within fourteen days. We’ll work with you together to make it right.
We have the following money back policies:
Unless the Fine Print says otherwise, you can return any item you purchased through CatchyMarket within thirty days of delivery, on us.
Original shipping and handling charges are not refundable on items returned
because of customer's preference or change of their mind.
After thirty days of delivery, the items purchased through CatchyMarket
are non-refundable and all sales are final. Returns must be shipped
back with a CatchyMarket-provided return label to make your return
and refund to be processed.
How to Return a CatchyMarket Marketplace Item: For Marketplace Orders: If your order was from a third-party merchant, you will need to contact the merchant directly toinitiate your return and obtain the return label.
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